2021 Report
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All employees, contractors and partners "Go Home Safe."

SECURE is committed to building a safety culture

We deliver the proper training, development and resources so that employees and contractors can safely carry out their work. We strive to achieve and exceed compliance with all applicable laws, regulations and policies and support practical and applicable industry leading programs and practices. 

“We are committed to fostering a values-driven, safety culture that sets the habits, thoughts and beliefs that drive the behaviour of all employees, contractors and consultants to achieve our goal that everyone goes home safe every day.”

-Brad Vollmin, Director Health and Safety, Midstream Infrastructure

Our Health and Safety Policy sets our philosophy and responsibility regarding care, competency, compliance and continuous improvement.

2021 Targets (Proactive and Reactive)

 

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Total Recordable Injury Rate

Target <1.00

Achieved 0.79

7% Improvement over 2020

Motor Vehicle Incident Rate

Target <2.00

Achieved 1.49

9% Improvement over 2020

 

Building Safety Culture

Our number one goal every day is to go home safe. Like our values state, Working the SECURE way starts with Working Safely. From operators at our various field locations to employees who work at our Calgary head office and regional offices, safety is a cornerstone of our culture, because if we’re not safe, nothing else matters. Our track record of safe operations demonstrates our commitment to the highest standards and attests to our vision of striving for an injury-free workplace.

Four principles drive our safety culture and the continuous improvement in our safety program.

1. Engagement at all levels

  • Gather all information
  • Listen, understand and receive feedback to make positive changes
  • Involve others in decisions that do or could impact them

3. Ownership and accountability

  • Ownership to identify and make changes
    where necessary
  • Own the outcome not just the task
  • Be accountable for actively participating in creating a great safety culture
  • Take responsibility for what we do and don’t do

2. Situational awareness

  • Understand your task, be aware of your surroundings and recognize changes
  • “Stop-Think-Plan-Act”

4. Sharing of learnings

  • Share information that is helpful to others
  • Share incident learnings and best practices

 

A Cohesive Management System

SECURE introduced a company-wide Health, Safety and Environment Management System (HSEMS) in 2021. The HSEMS is the foundation of our safety program and applies specifically to our employees, contractors and those who work on SECURE’s behalf. It provides an understanding of our company’s workplace health, safety and environment expectations. SECURE's role is to:

  • Promote a strong safety culture
  • Implement best practices
  • Confirm compliance
  • Drive continuous improvement

Life Saving Rules

SECURE is focused on building a sustainable, values-driven safety culture and is guided by our Health and Safety policy (PDF) and our 8 Life Saving Rules.

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We are guided by and abide by our 8 Life Saving Rules (8 LSRs). The 8 LSRs ensure that all employees, contractors and partners Go Home Safe. We all work towards one common set of rules that help us eliminate significant incidents associated with our most frequent high-risk work activities. ALL employees, contractors and partners are accountable to follow the 8 LSRs and have the right to refuse and stop work where they are not being followed or when the work is unsafe.

  • Drive Safely - Wear seatbelts, obey speed limits, only use hands-free devices and follow journey management where the risks require.
  • Have a Safe Work Permit - Work with a valid work permit when required.
    Isolate Energy Sources - Verify isolation of energy sources before work begins.
  • Control Entry to Confined Spaces - Obtain authorization before entering any confined or restricted space.
  • Manage Ground Disturbances - Obtain authorization before starting ground disturbance or excavation activities.
  • Work Safely at Heights - Position yourself against a fall when working at heights (greater than 1.8m).
  • Avoid the Line of Fire - Protect yourself in a safe zone in relation to moving equipment and energized sources.
  • Manage Exposure to Hazardous Substances and Mixtures - Protect yourself against the exposure to hazardous substances and mixtures using the hierarchy of hazard control.

CASE STUDY

360 Walk-around Check - Safe Work Practice

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Pre-use inspection of vehicles are a part of SECURE’s employees daily routine. In April 2021, SECURE added an extra step to pre-use inspections with vehicle walk arounds to identify issues and more importantly any potential hazard around the vehicle by adding a mirror cover on the passenger side to act as a reminder. This best practice was initially rolled out in the Fort McMurray operating area through the Environmental Solutions business segment. The positive feedback and success of the reminder has led to the safety team expanding this best practice being rolled out to the rest of the business segment in 2022.

“SECURE learned about this vehicle walk-around best practice from a large engineering, procurement and construction  client on a project site in Fort McMurray. Safety is all about sharing and learning from one another and this best practice is now being rolled out across the Environmental Solutions teams to ensure everyone stays safe.”

-Russ Domville, Vice President, Oil Sands, Environmental Solutions

How it works 

After parking and exiting a SECURE vehicle, the driver places a cover on the passenger side mirror outside of the vehicle. Prior to re-entering the vehicle, the driver performs a walk around check looking for any hazard that may prevent the vehicle from exiting the area safely. When the Walk-around Check is complete the driver removes and properly stores the cover. These checks help save costs and minimize the chance of committing a road traffic offence and are vital to maintaining safety standards.

Safety with Team SECURE

Within days of the merger closing in July, SECURE’s Chief Operating Officer, Allen Gransch, and other business unit leaders, hosted a Safety Stand-up meeting for all employees to reinforce that the organization’s commitment to safety starts with its leaders.

Leader visibility in the field is an important part of our organization’s commitment to safety culture and engaging everyone in the program.

“Our safety values in the two legacy organizations were very much aligned. Our people are our  greatest resource and their safety is of the utmost importance.  Senior management demonstrates this value by taking the time to  meet with teams and discuss  operational safety facility by  facility.”

-Allen Gransch, Chief Operating Officer

Safety Reporting

By October, within three months of closing the merger, all employees across the company were trained and onboarded on a shared incident management system: ITRAK. The system includes the ability to capture both Health &  Safety and Environment & Regulatory data, including:

  • Hazard Identification
  • Near Misses
  • Incidents
  • Audit Corrective Action and Closure Rates
  • Safe Behaviours

Safety Training

In 2021, one of the key training integration initiatives in the Midstream Infrastructure reporting segment is the Training Retention and Competency (TRAC) and Pathways programs. The integrated program ties internal and  external training, procedures and competency into one framework that leverages technology to ensure auditability and leadership oversight. This program will continue to expand in 2022.

Managing COVID-19

In 2021, we continued to operate with our enhanced health and safety measures including physical distancing and limiting non-essential travel to protect our employees, contractors, customers, and communities in response to the continuing COVID-19 pandemic. Through the merger, SECURE gained a dedicated Occupational Health & Wellness team that includes a Registered Nurse (RN). Our ongoing response to COVID-19 in 2021 included adoption of legacy Tervita’s RN Support Telephone Line that provided employees guidance 24/7 on COVID-related precautions. This service proved valuable for our employees, especially when the public health system became overwhelmed during peak waves.

Emergency Response

We take a proactive approach to emergency situations

SECURE takes a proactive approach to planning for operational and non-operational emergency situations to minimize risk to our business and stakeholders. A single, core Emergency Response Plan guides our actions for any and all emergency events – from natural disasters to cybersecurity events. We use the Incident Command System (ICS) framework to manage incidents and in 2021, 200 employees were provided training in ICS-100 & ICS200. Over the year, we also engaged  employees, first responders, regulators, response organizations and contractors in 45 emergency response exercises to
test the effectiveness of our plans, procedures and training. This coordination allows our team to work effectively alongside federal, state/provincial and local responders. In addition, we engage with members of the communities where we conduct  operations to keep them informed of our activities and help ensure their safety.

Incident Priorities include:

  • Life Safety
  • Incident Stabilization
  • Minimize Impacts

 

Emergency Preparedness

24-Hour Emergency Line  1-877-518-4321


Public Safety


SPOTLIGHT

Lightning Protection of Equipment

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Due to high lightning activity in North Dakota, our Midstream Processing Facilities in the region are equipped with static dissipation equipment, reducing the potential for lightning to strike. Static dissipation equipment improves the safety and security of our facilities by reducing the static charge across the facility. This technology has proved successful at our facilities in North Dakota and has since been installed at the Kerrobert facility in Saskatchewan.

 

Safety Performance 

In 2021, SECURE achieved all of its safety targets.

SECURE monitors our safety performance via several safety metrics, providing a baseline for setting targets and identifying  opportunities for improvement. We continue to work towards developing leading types of safety metrics to be more proactive in incident prevention. 

Injury Frequency Rates

All near misses and incidents are reported, reviewed and investigated. The findings and learnings are shared across the organization to transfer knowledge and to foster a safety culture founded on transparency and open communication. Our TRIR for employees in 2021 was 0.79 which is a 7% improvement over performance in 2020. The three-year downward employee TRIR trend positions us well to continue to aim for our ultimate goal of a recordable injury free workplace. As our safety program evolves, we will set more performance metrics and goals focused on leading indicators.

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Serious Injuries and Fatalities (Potential) (SIF(P))

Investigating all SIF(P) incidents helps determine the precursors (unmitigated high-risk situations that led to the incident) and associated Life Saving Rules (the high-risk activity associated with the incident) allowing us to share learnings and proactively introduce mitigative measures for each incident. The following chart shows the combined company’s SIF(P) incidents in 2021 and 2020 against the associated Life Saving Rule.

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Vehicle Safety

Road transport is an activity that is integral to SECURE’s operations from transporting materials and equipment to and from worksites, to driving to meetings or to service our customers. In 2021, our employees drove over 21 million kilometers, a six percent increase over 2020. In 2021, our Motor Vehicle Incident Rate (MVIR) was 1.49, the lowest rate in the last three years. The improvement was led by the Fluid Management group. We continue to look for opportunities to reduce our MVIR rate and have challenged our leaders to drive continued improvement in their business.

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Looking Ahead

Full integration of our new HSEMS by the end of 2022

  • Build out tools and elements of the HSEMS, including standards, guides and templates
  • Rolling out one Supervisor Training Module